Develop Untapped Potential Within You
This course is designed to equip dental hygienists with the skills, knowledge, and confidence to grow their careers in the direction that best suits their needs. Whether you’re considering transitioning into an administrative role in healthcare, applying for new roles within a dental setting, or contemplating a new degree, this course will provide the practical tools and strategic insights necessary to help you take your next steps with confidence. Learn in-demand skills you can apply immediately in a dental setting to ensure you enjoy the work. Set yourself apart when asking for a raise, applying for a promotion, or nailing that second interview!
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Professional Development Program for RDHs
Gain in-demand administrative skills without going back to school. This seven-unit Professional Development Program is designed for dental hygienists exploring career options beyond full-time clinical practice. Led by instructors who have successfully made the transition themselves—Jessica Havens and Deb Daniel—you'll learn transferable skills in project management, human resources, and program development through self-paced recorded lectures and a practical capstone project. Test drive administrative work to see if you enjoy it, gain clarity on your career goals, and build a skillset that opens doors in private practice, DSOs, community health clinics, hospitals, healthcare systems, universities, and corporate positions.
Objectives
Module One: Intro to Leadership
- Understand and apply various leadership theories and styles.
- Assess personal leadership strengths and areas for improvement.
- Demonstrate ethical leadership principles in professional settings.
Module Two: Human Resources
- Understand the principals of managing human resources effectively within a dental practice.
- Develop strategies for recruiting, training, and retaining dental team members.
- Address workplace challenges such as conflict resolution, team dynamics, and performance evaluation.
Module Three: Project Management
- Apply project management principles, skills and tools to initiate, plan, execute, and oversee projects.
- Understand the leadership skills required for project management.
- Utilize tools for effective resource allocation, risk management, and project evaluation.
Module Four: Knowledge Translation
- Understand the foundations of knowledge translation (KT).
- Interpret and communicate research findings effectively.
- Integrate evidence-based practices into clinical settings.
- Evaluate the impact of knowledge translation on patient care and practice improvement.
Module Five: Program Development
- Design and implement healthcare programs for a variety of settings.
- Identify community needs and develop programs that address those needs.
- Evaluate the effectiveness of healthcare programs and make necessary improvements.
Module Six: Diversity, Equity and Inclusion
- Understand and apply DEI principles in dental hygiene and healthcare practice.
- Develop cultural competence to provide inclusive patient care.
- Advocate for policies and practices that promote DEI within the dental and healthcare community.
Module Seven: Mentorship and Networking
- Build and maintain professional networks within the dental and health care community.
- Develop skills to support mentor and mentee relationships.
- Understand how to support fellow dental hygienists through mentorship.
- Leverage networking opportunities to advance personal and professional goals.
Meet Your Instructors
Deb & Jessica are the co-founder of Beyond Dental Hygiene, a team that supports dental hygienists worldwide seeking to transition from frontline clinical practice to other meaningful roles in dental or healthcare settings. In this program they show students that all hygienists have untapped leadership abilities that just need to be nurtured to have a big impact on their careers and their community outcomes. Hygienists make excellent program administrators, project coordinators, managers, health advocates, public health innovators, and team leaders: once they understand how to translate the knowledge and skills they have into those roles.
Deb Daniel, MHSc, RDH, PMP, CHE
Deb is a seasoned leader with over 15 years of experience in program and project management, dedicated to advancing healthcare through innovation and excellence. Beyond her professional role as a Program Manager for the Municipality of Durham, Deb is deeply committed to community engagement. She volunteers on committees with the Canadian Dental Hygienists Association (CDHA) and serves as a board member for the Centre for Independent Living Toronto.
Jessica Havens, MAL-H, BSDH
Jessica is a dedicated health professional with over a decade of experience in public health, spanning research, clinical care, and quality improvement. As Manager of Credentialing and Privileging at Island Health, she leads a team responsible for ensuring high standards in practitioner qualifications.
REQUIREMENTS
Micro-credentials are gaining traction among employers. Add this 7 hour micro-credential under your educational achievements on your resume in just a few weeks time.
- Complete the entire program
- Pass the final assessment
- Complete a Capstone Project
- A Certificate of Completion is awarded upon completing all requirements
CAPSTONE PROJECT GUIDELINES
A Capstone Project helps you apply the knowledge you gain in the curriculum in your existing position, or as a volunteer at a nonprofit or health department if you are temping or not working right now. Guidance and examples are provided to create a written report of your project and assistance is available if you have questions.
Requirement: Propose and implement an improvement plan based upon a workflow challenge.
